The product, chapter by chapter

Everything an eye hospital runs on, in one system.

From the first appointment to the day-close, on one record — with the eye-specialty depth a general hospital system doesn't carry.

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  • 7chapters
  • 44capabilities
  • 5pillars, one record underneath

Clinical

The clinical core

Ophthalmology is the foundation of the record, not a module bolted onto a general hospital system.

9capabilities in this chapter

  • Registration with one MRD per patient, carrying every visit across departments
  • Appointments for walk-in, pre-booked, teleconsult and camp visits
  • A live OPD queue showing who is waiting, how long, and for which room
  • Optometry: four vision tests per eye, AR workup, and the final acceptance workup
  • Glass prescription auto-filled from the accepted values — SPH, CYL, AXIS, ADD
  • IOP, slit-lamp, fundus and visual-field findings recorded per eye
  • OPD consultation with medicine templates that pre-load the prescription
  • IPD admission, shift-wise nursing notes, vitals and discharge summary
  • Diagnostic lab orders and results wired into OPD, IPD and the bill

Theatre

Theatre, implants and safety

Surgery is where an eye hospital earns, and where a record has to be exact.

7capabilities in this chapter

  • OT scheduling by surgeon and slot, with the intra-op record on the same case
  • IOL implant tracking by brand, power, batch and expiry — a permanent implant record
  • Intravitreal and anti-VEGF doses logged by eye, drug and date, with next-due dates
  • WHO surgical safety checklist enforced at all three stages
  • Incident reporting with root-cause analysis and corrective actions
  • Sterilization logs with batch recall
  • Records-completeness tracking and staff-training records

Operations

Operations and finance

Every clinical action lands on the bill without anyone re-entering it.

8capabilities in this chapter

  • OPD billing, and IPD billing across its three stages
  • Insurance, TPA and credit billing, with credit notes and refunds tracked
  • Hospital Wallet — deposit, lock, spend and release, every movement audited
  • Doctor revenue-share calculated from what was actually billed
  • Pharmacy dispensing that draws straight from the prescription
  • Inventory across seven categories with batch, expiry and reorder alerts
  • Purchase orders and vendor management
  • HRMS — biometric attendance, leave, shifts and payroll

Multi-branch

Multi-branch and roles

One system across every unit, with data scoped to a branch at all times.

5capabilities in this chapter

  • Branch-isolated records — patients, stock and ledgers never mix
  • 15 roles with view, create, edit and delete permissioned per module
  • Unit admins who run their own branch independently
  • Multi-unit staff switching branch at login
  • Consolidated reporting across the whole group

Engagement

Patient engagement and growth

The OPD stays full because follow-ups do not fall through.

7capabilities in this chapter

  • Online booking and patient self-registration
  • WhatsApp automation on booking, appointment, surgery and discharge
  • Recovery call-back worklists for missed follow-ups
  • Pincode-based segmentation for outreach and camps
  • Teleconsultation and online payments
  • Loyalty points and referral-source tracking
  • A bilingual interface — staff work in English or Hindi

Security

Security and data

Stated as mechanisms you can check in a demo, not as badges.

4capabilities in this chapter

  • Role-based access control across every module
  • A full audit trail recording who acted, when, and why
  • Encrypted authentication with token-based sessions and hashed credentials
  • Branch-scoped data isolation enforced at the record level

Integrations

What it connects to

The machines and services an Indian eye hospital already runs on.

4capabilities in this chapter

  • Biomedical machines — auto-refractor, OCT, HFA and perimetry
  • WhatsApp messaging through WATI
  • Razorpay for online payments
  • Biometric devices for staff attendance

The full catalogue

Everything the system carries, grouped across five pillars.

See every module

What switching actually looks like

Changing the system a hospital runs on is the part people worry about, so here is the sequence. We scope before quoting a date rather than promising one we cannot keep.

4stages, in this order

  1. Scope

    We map your workflows, branches, roles and doctors, look at the data you already hold, and tell you what maps cleanly and what needs a decision.

  2. Configure & migrate

    Masters, departments, doctors and permissions are set up to match how you work. Existing patient records, stock and ledgers come across before go-live, not after.

  3. Train

    Role by role, on the screens each person actually uses. Nobody sits through a session about a module they will never open.

  4. Go live

    With our people available through the first days, when the questions are real ones about your own hospital.

Walk through it on your own workflows

Thirty minutes on your refraction desk, your OT list and your billing day-close.

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ScopeConfigure & migrateTrainGo live